Legal
Privacy Policy
Effective date: 7/23/26
A note on scope. This policy explains how this website (jessicaturnermd.com) collects and uses information. It is separate from the HIPAA Notice of Privacy Practices that governs your protected health information (PHI) once you become a patient — you will receive that document directly as part of your intake paperwork. This website policy covers your interaction with the site itself, such as browsing, contact forms, and appointment-request links, before any clinical relationship begins.
Information We Collect
When you visit this website, we may collect the following types of information:
- Information you provide directly — such as your name, email, or phone number, if you submit a contact form or request an appointment.
- Automatically collected information — such as your browser type, device type, approximate location (derived from IP address), and pages visited, collected through cookies and similar tracking technologies.
- Advertising and analytics data — including data collected through the Meta Pixel (described below), which helps us understand how visitors arrive at this site from our advertising and which pages they visit.
Meta Pixel and Advertising Tracking
This website uses the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. (Facebook/Instagram). The Meta Pixel allows us to:
- Measure the effectiveness of our advertising by understanding the actions people take on this website after viewing or clicking one of our ads.
- Better understand which pages and content are most relevant to visitors who arrive from our ads.
Specifically, this website records a general "page view" event when you visit certain pages, and a general "lead" event when you click a button to request an appointment or evaluation. These events do not include the content of any clinical information — they only indicate that a page was viewed or a button was clicked.
Meta may use this information in accordance with its own privacy policy and data practices, which are outside of our control. You can learn more about how Meta collects and uses this data, and your choices regarding it, at Meta's Privacy Policy and through your ad preferences settings.
Cookies
Cookies are small text files stored on your device. We use cookies and similar technologies to operate this website, remember your preferences, and support the advertising measurement described above. You can control or disable cookies through your browser settings; disabling cookies may affect how parts of this site function.
Third-Party Scheduling
When you click "Schedule" or "Request an Evaluation," you are directed to a third-party scheduling platform (currently hosted at clientsecure.me) to book an appointment. That platform operates under its own privacy policy and terms, separate from this website. We encourage you to review their privacy practices directly, as this policy does not govern their collection or use of your information.
How We Use Information
Information collected through this website is used to:
- Respond to inquiries and appointment requests
- Understand and improve website content and user experience
- Measure and improve the performance of our advertising
We do not sell your personal information to third parties.
Children's Privacy
This practice provides psychiatric care to adults ages 18 and older only. This website is not directed at, and is not intended for use by, individuals under the age of 18, and we do not knowingly collect personal information from children through this site. If you believe a child has provided us with personal information, please contact us so we can address it.
Your Choices
You may decline to provide personal information through this website, though this may limit your ability to request an appointment online. You may also adjust your browser or device settings to limit cookies and tracking, and adjust your Meta ad preferences directly through your Facebook or Instagram account settings.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page reflects the most recent revision.
Contact
If you have questions about this privacy policy, you may contact the office at 561-203-3488.